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What is Quality Management System(QMS) or ISO 9001 standard?

ISO 9001 is a global standard for Quality Management Systems (QMS). It is the most broadly used standard in the world, with over 1.1 million certificates issued to companies in 178 countries.

It maintains a quality assurance system for every kind of organisation. ISO 9001 improves operational efficiency and satisfaction of customers and other stakeholders.  In other word, it provides the basis for effective processes and effective people to deliver an effective product or service.


What are the benefits of ISO 9001?

  1. Have less waste
  2. Reduce the number of  mistakes
  3. Deliver products that constantly meet customer satisfaction
  4. Obtain superior control over its processes and control over the results
  5. Save more money by continual improvement of processes and result orientation
  6. Assist in understanding of how legal obligations and industry standards influence your organization and its customers
  7. Save more money by continual improvement of processes and result orientation
  8. Improve risk management
  9. Prove business credentials by independent accreditation against a worldwide standard
  10. Win tenders as  one of the requirements in most cases is ISO certification


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