National Disability Insurance Scheme (NDIS) Practice Standards

"ISO Professionals , Your NDIS Partner"

What is NDIS?

The National Disability Insurance Scheme (NDIS) Commission is a new independent agency established to improve the quality and safety of NDIS supports and services. NDIS will provide about 460,000 Australians aged under 65, who have permanent and significant disability with funding for supports and services in their communities such as doctors, sporting clubs, support groups, libraries and schools.

  • 277,155 Australians are accessing the National Insurance Disability Scheme
  • 11,504 Children receiving support through the NDIS Early Childhood Early Intervention (ECEI) approach.
  • 85,489 Australians receiving supports for the first time.

The NDIS Quality and Safeguards Commission (NDIS Commission) began operating in New South Wales and South Australia from 1 July 2018.

Key migration commencement dates are:

  • Vic, Qld, Tas, ACT, NT from 1 July 2019
  • WA from 1 July 2020.

Current quality and safeguards requirements for that state or territory will continue to apply until the NDIS Commission begins operating in a state or territory,

We’re happy to answer any questions you might have, or provide an obligation-free quote.


 What are Conditions of registration?

There are a number of requirements providers must meet to become registered and maintain registration with the NDIS Commission.

Registered NDIS providers in states and territories where the NDIS Commission operates must:

  • Comply with the conditions of registration 
  • Demonstrate compliance with the NDIS Practice Standards for your relevant registration groups 
  • Comply with the NDIS Code of Conduct in your organisation 
  • Have an in-house complaints management and resolution system to record and manage any complaints you receive
  • Have an in-house incident management system, and notify the NDIS Commission  
  • Fulfil worker screening requirements and ensure all workers have been screened
  •  Meet the behaviour support requirements , including reporting the use of restrictive practices to the NDIS Commission, if applicable.


ISO Professionals, Australia's Leading NDIS Consultants 

 What are the NDIS Practice Standards?

 In order to ensure a national consistent approach to quality and safety of services, registered NDIS disability service providers are required to comply with a NDIS Practice Standards.

The NDIS Practice Standards consist of a core module and several supplementary modules as below

1. Core module

The core module covers:

  • Rights of participants and responsibilities of providers
  • Governance and operational management
  • The delivery of supports, and
  • The environment in which supports are delivered.

2. Supplementary modules

The supplementary modules cover:

  • High intensity daily personal activities
  • Specialist behaviour support, including implementing behaviour support plans
  • Early childhood supports
  • Specialised support co-ordination, and
  • Specialist disability accommodation.

The NDIS Commission requires all NDIS providers have audits conducted by ‘Approved Quality Auditors’ to ensure quality and safety safeguards they mandate are maintained and adhered to.

How the NDIS Practice Standards Audited?

Your organisation will undergo either a ‘verification’ or ‘certification’ quality audit. 

  • Verification audits: For individual sole traders and partnerships delivering lower risk or less complex services.  
  • Certification audits: For higher risk, more complex services and supports, and for organizations operate as a ‘body corporate’.


We Know What Is Required and What Works Best.

Our Service

ISO Professionals helps NDIS service providers to manage compliance more effectively. We know what is required and what works best. We can support you in:

  • NDIS Registration Management for New Businesses 
  • Transitioning to the New national Quality and Safeguard framework.
  • Gap Analysis & Document Reviews
  • Meet service delivery standards.
  • On-going Compliance Management

Our team will work with you to make sure that everything is in top shape in Verification and Certification, without hassle, no matter where your business is located. 

  • Our implementation methodology has been honed over 15+ years
  • We have a proven and pragmatic approach to assessing compliance with NDIS Practice Standards
  • We support independently in certification process – you can use the certification body you want.
  • Our pricing and proposals are completely transparent, so you won’t get any surprises.



Ready to start the registration process with ISO Professionals

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